Privacy Policy

Introduction

At Commerce Media Agency, powered by geekspeak Commerce, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request information about our services
• Subscribe to our newsletters or marketing communications
• Engage with us as a client for commerce media services
• Participate in surveys, webinars, or events
• Apply for employment opportunities

This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.

Client Data

When you engage our commerce media services, we may collect and process information related to your advertising campaigns, including campaign performance metrics, creative assets, budget information, and data from commerce media platforms such as Amazon Ads, Instacart Ads, Walmart Connect, and others.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website and navigation patterns

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, operating, and maintaining our commerce media services
• Improving and personalizing your experience with our services
• Managing and executing advertising campaigns across commerce media platforms
• Communicating with you about our services, updates, and promotional offers
• Analyzing campaign performance and generating reports
• Responding to your inquiries and providing customer support
• Detecting, preventing, and addressing technical issues or fraud
• Complying with legal obligations and enforcing our terms

Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, email delivery, and campaign management platforms.
• Commerce Media Platforms: When managing your campaigns, we share necessary information with commerce media platforms (Amazon, Instacart, Walmart, etc.) to execute and optimize your advertising.
• Business Transfers: In connection with any merger, sale, or acquisition of all or a portion of our business.
• Legal Requirements: When required by law, court order, or government regulation, or to protect our rights and safety.
• With Your Consent: We may share information for any other purpose with your explicit consent.

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies help us improve your experience, understand how you use our site, and deliver relevant content. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Portability: Request transfer of your information to another service provider
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: